Privacy Policy

The Company processes personal information only for the purposes below. If a purpose changes, we will obtain separate consent or take other measures required by law.

• Branch-opening consultation: responding to inquiries submitted through the 'Open a Branch' form, managing consultation history and follow-up
• Website operation: stable service delivery, preventing abuse and unauthorized access, incident response

• Collected when you apply (required): name, phone number, specialty, board-certification status, main practice areas, current clinic status, preferred area, expected timing, message
• Generated automatically during use: IP address, access time, browser type and similar service-usage records (hosting server logs)

The website does not use cookies, advertising identifiers or web-analytics tools.

We retain personal information for the period required by law or the period you consented to at the time of collection.

• Branch-application data: retained for 1 year after the inquiry is closed, then destroyed without delay. If the consultation leads to a contract, retained for the period required by applicable commercial and e-commerce laws.
• Service-usage records (access logs): 3 months under the Protection of Communications Secrets Act

We do not provide personal information to third parties beyond the purposes in Article 1, except in the following cases:

• You have given separate prior consent
• Required by law or unavoidable to comply with a legal obligation
• Requested by an investigative agency following the procedures prescribed by law

To operate the service, we entrust the following processing to service providers, some of which host data outside Korea. Transfers occur over encrypted connections (HTTPS) at the time of submission; the retention period is as set out in Article 3.

• Vercel Inc. (USA) — website hosting and server-log storage — access records, branch-application submissions
• Google LLC (USA) — spreadsheet storage of branch-application records and e-mail notification to staff — all items listed in Article 2
• Slack Technologies, LLC (USA) — internal notification to staff — all items listed in Article 2

We contractually require each provider to follow our instructions, restrict sub-processing, maintain security measures and accept liability, and we supervise their handling of personal information. You may refuse the cross-border transfer, in which case the branch application cannot be accepted.

When personal information is no longer needed because the retention period has expired or the purpose has been achieved, we destroy it without delay.

• Procedure: information subject to destruction is selected and destroyed with the approval of the Privacy Officer.
• Method: electronic files are deleted using technical methods that prevent recovery; paper documents are shredded or incinerated.

You may at any time request access to, correction or deletion of, or suspension of processing of your personal information by contacting the Privacy Officer in Article 10 in writing, by phone or by e-mail. We will act on your request without delay.

• Requests may be made through a legal representative or an authorized agent with a power of attorney in the form prescribed by Korean regulations.
• Access and suspension requests may be limited under Articles 35(4) and 37(2) of the Personal Information Protection Act.
• Correction or deletion cannot be requested where another law designates the information as subject to collection.

• Administrative: internal management plan, minimizing and training staff who handle personal information
• Technical: encryption in transit (HTTPS), access-control for processing systems, timely security updates
• Physical: access control to equipment and documents containing personal information

The website does not use cookies or other devices that store and retrieve user information. Should this change, the purpose and how to refuse will be stated in this Policy.

• Name: Cho Jang-won
• Title: Chief Executive Officer
• E-mail: seunghyoun_ki@meraclass.com
• Phone: 010-9353-3812
• Address: Meraclass Co., Ltd., 2F, Bldg. A, 14-8 Teheran-ro 70-gil, Gangnam-gu, Seoul, Republic of Korea

You may seek dispute resolution or counselling from the following Korean authorities:

• Personal Information Dispute Mediation Committee: 1833-6972 / www.kopico.go.kr
• Personal Information Infringement Report Center (KISA): 118 / privacy.kisa.or.kr
• Supreme Prosecutors' Office Cyber Investigation: 1301 / www.spo.go.kr
• National Police Agency Cyber Bureau: 182 / ecrm.police.go.kr

This Policy takes effect on September 18, 2026. Changes will be announced on this page at least 7 days before they take effect.